Fiserv CCS Announces Partnership with Ambeo

PITTSBURGH - January 15, 2004
Fiserv, Inc. (NASDAQ: FISV) announced today that they have endorsed Ambeo’s data usage tracking solutions as a complementary toolset for the Fiserv CCS suite of solutions.

The Fiserv CCS suite includes solutions for customer retention, acquisition, customer growth and operational risk. Underlying these solutions are various modules within the InformEnt Information Management suite and the CCS Browser Relationship Management suite, both of which work with information from relational databases. We wanted a solution that could meet the data usage and activity tracking needs of our clients, said Steve Yuran, Vice President of Product Development, Fiserv CCS. The Ambeo solutions provide those capabilities. In addition, Ambeo teamed with us, enhancing the Usage Tracker™ product to support the requirements of our clients’ warehouse environments.

This team effort was a natural combination of leaders, said Ken Richardson, President and CTO, Ambeo. Fiserv CCS is a market leader in providing customer centered, information and relationship management solutions, and Ambeo leads the industry in tracking end-user data usage for proactive management of data warehouse environments. We are pleased to be working with Fiserv CCS, offering their clients a performance management solution that is matched to their strategic warehouse solutions.


About Fiserv CCS
Fiserv CCS provides Customer Centered Solutions that enable financial institutions and service providers to drive profit by effectively leveraging information technology. CCS provides solutions for Customer Acquisition and Retention, Customer Growth and Operational Risk. These solutions integrate a number of elements including: contact, relationship and information management, sales force automation, analytics, business process management and business intelligence to provide comprehensive solutions for the financial industry. Additional information can be found at http://www.ccs.fiserv.com


About Fiserv, Inc.
Fiserv, Inc. (NASDAQ: FISV) is an independent, full-service provider of integrated data processing and information management solutions to the financial industry. As a leading technology resource, Fiserv serves more than 14,000 clients worldwide, and employs more than 20,000 colleagues. Headquartered in Brookfield, Wisconsin, Fiserv also can be found on the Internet at http://www.fiserv.com


About Ambeo
Since 1997, Ambeo's solutions have provided database auditing, user access monitoring and data usage management to Fortune 1000 companies with some of the largest database environments in the world. Ambeo's True Zero Overhead™ solutions provide information about how users actually interact with data. Using this information, Compliance, Security and IT management gain the visibility and understanding required to confirm regulatory compliance, protect data privacy, reduce risk of unauthorized data access, proactively manage data environments, maximize database investments, improve performance and assure end-user satisfaction.


© 2005 Ambeo. All rights reserved. Ambeo™, NetServer™ and True Zero Overhead™ are trademarks of Ambeo. All other trademarks are the property of their respective owners.


For more information contact:
Deborah Henken
Highland Team
Phone: 650-224-9295
Email: dhenken@highlandteam.com